Introducing Omni with Live Chat

At Coldwell Banker Fairbairn Realty, we appreciate Coldwell Banker’s commitment to providing our valued users with the best possible experience. That’s why we’re excited to announce the introduction of Omni with Live Chat, a dynamic enhancement to our existing chat functionality. Say goodbye to the old chat button in the lower right-hand corner of Desk and get ready for a more intuitive and versatile support experience.

  1. Improved User Experience:
    • Live Chat has been designed to provide a seamless and user-friendly experience. Its intuitive interface ensures that you can access the support you need quickly and efficiently.
  2. Expanded Product Support:
    • We’re taking Omni to the next level by integrating live chat support for select Coldwell Banker products. This means you’ll have direct access to assistance for Desk, Prospect Square, Exclusive Look, Listing Concierge, and Design Concierge.
  3. Access Anytime, Anywhere:
    • Need help while navigating Desk? No problem. Omni with Live Chat support will be accessible via the chat feature on the Desk homepage. Plus, you’ll find it live in select product tiles on Desk for even greater convenience.
  • Faster Issue Resolution:
    • Receive prompt and personalized assistance right when you need it, helping you navigate our products seamlessly.
  • Real-Time Support for Vital Tools:
    • Whether you’re using Prospect Square, Exclusive Look, or any other supported product, expert guidance is just a chat away.
  • Enhanced Productivity:
    • Say goodbye to extended wait times and hello to a more productive workflow, thanks to immediate access to our support team.

Transitioning to Live Chat is easy. Simply look out for the new chat feature and experience the future of Coldwell Banker support.

We’re thrilled to embark on this journey of enhanced user experiences and are confident that Live Chat will be an invaluable resource for our valued users.

Note: Stay tuned for further updates and details regarding the launch of Omni with Live Chat.

Disclaimer: Dates and details are subject to change. Please refer to official Coldwell Banker communications for the most up-to-date information.

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